HELP & SUPPORT
Support
Find guidance for using Tether Wallet in one place.
Frequently asked questions
Where can I download Tether Wallet?
We are preparing for Google Play launch. The official download link will be posted here after release.
I lost my recovery phrase or password.
We do not keep your recovery phrases or private keys. We cannot retrieve or reissue a lost phrase. If you have your phrase, you can restore your wallet. Never send your phrase or password to support or anyone else.
Can I cancel a sent transaction?
The company cannot arbitrarily cancel or modify transactions submitted to a blockchain. Check the recipient address and network before sending, then check the transaction on that network afterward.
Does uninstalling the app delete server chat data?
Uninstalling does not automatically delete chat accounts and related server data. Device and server deletion scopes differ. For details, see Data deletion information ↗for more information.
Will my chats be restored on another device?
A recovery phrase can restore access to your wallet's assets, but it alone cannot restore the previous device's chat private key or conversations. Check what you need before changing devices.
Company information
KH Works
Co-representatives: Kim Young-pyo · Hwang Cheol-gyu
Business registration: 840-44-01148
2, Yeonpungchogyo-gil, Paju-si, Gyeonggi-do, South Korea
